Saturday, May 8, 2010

I need help with Apple!

No, not my friend Apple. Apple as in the company.

It's true how they say "when it rains, it pours" because now, I don't use my laptop's battery anymore, my wristpad is slowly chipping off on the sides and just the other night while I was wiping my laptop clean, I noticed the lower body on the screen is already a little "loose", it doesn't "stick" as compared to the sides. I can press it and see the "stickiness" gone.

What's making me feel so frustrated and upset right now is that it has been 2 years since I got this laptop, meaning, the 1-year warranty that I was not able to use during its first year with me because I didn't experience any defects or problems, is now gone. Useless. Wasted.

I don't think I afford spending P 6,500 for the battery and P 7,500 for the unibody replacement. No. I CAN'T. I know my laptop is still alive and surviving without the batter and with chip offs on the lower part of the wristpad but I couldn't stand seeing it slowly deteriorating right in front of my eyes. :|

Now, what I'm trying to do is have my Mom talk to Apple in California (where she bought my laptop) and ask if there is anything they can do to at least give me my 1-year warranty's worth. Even if it's just a battery replacement, or the unibody replacement or even both!

I tried asking from Apple stores here in Manila but they weren't too helpful at all.

Please Apple. Pretty, pretty please! It wasn't my fault my MacBook didn't show any signs of defect or any sort of problems within the duration of the warranty and besides, it's not as if I intentionally let my battery implode or let my wristpad crack and I HAVE NOT USED MY WARRANTY. Please let me experience my warranty! :(

I have always been an Apple lover and I have heard so many great service stories from friends and relatives about Apple. I'm hoping they'll grant my request.

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