Showing posts with label Apple. Show all posts
Showing posts with label Apple. Show all posts

Saturday, May 8, 2010

I need help with Apple!

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No, not my friend Apple. Apple as in the company.

It's true how they say "when it rains, it pours" because now, I don't use my laptop's battery anymore, my wristpad is slowly chipping off on the sides and just the other night while I was wiping my laptop clean, I noticed the lower body on the screen is already a little "loose", it doesn't "stick" as compared to the sides. I can press it and see the "stickiness" gone.

What's making me feel so frustrated and upset right now is that it has been 2 years since I got this laptop, meaning, the 1-year warranty that I was not able to use during its first year with me because I didn't experience any defects or problems, is now gone. Useless. Wasted.

I don't think I afford spending P 6,500 for the battery and P 7,500 for the unibody replacement. No. I CAN'T. I know my laptop is still alive and surviving without the batter and with chip offs on the lower part of the wristpad but I couldn't stand seeing it slowly deteriorating right in front of my eyes. :|

Now, what I'm trying to do is have my Mom talk to Apple in California (where she bought my laptop) and ask if there is anything they can do to at least give me my 1-year warranty's worth. Even if it's just a battery replacement, or the unibody replacement or even both!

I tried asking from Apple stores here in Manila but they weren't too helpful at all.

Please Apple. Pretty, pretty please! It wasn't my fault my MacBook didn't show any signs of defect or any sort of problems within the duration of the warranty and besides, it's not as if I intentionally let my battery implode or let my wristpad crack and I HAVE NOT USED MY WARRANTY. Please let me experience my warranty! :(

I have always been an Apple lover and I have heard so many great service stories from friends and relatives about Apple. I'm hoping they'll grant my request.

Sunday, March 15, 2009

I almost used my Apple Care.

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I didn't get much sleep last night and by that I don't mean a few hours of sleep, I slept for a good 5-6 hours but not in a good manner. I dozed off 6 AM today and woke up at 12 something in the noon. I guess what I'm trying to say is I didn't get GOOD sleeping habits and it goes without saying that I am a little grumpy in the mornings.

When I opened my eyes I was still too hung up to even sit up but heck I have to. Facebook chat keeps beeping and I have to get up and so I did. I decided to multi-task a little and burn some of my files onto a blank DVD disc while chatting. Everything was going smoothly until an error message popped up and says "Disc drive communication error" or something like that and the CD automatically got ejected. Persistent as I am and thinking it was nothing serious, I inserted the disc back and voila! The drive didn't recognize it and I doubt it was reading it cos the drive was just quiet. I quickly pressed eject with no luck. I tried restarting and shutting down but still, it won't budge.

I calmed down a little when I realized I still have until April on my Apple Care. They can fix it or totally replace the whole unit, either way it's free so okay. But I can't really stop thinking about the stuck CD so I asked for help at a forum for Mac users which I am a member of: PHILMUG. I was not disappointed. I found some what-to-do-in-cases-like-this suggestions and it worked! I was so happy that I shouted. At least I'm saved from the hassle of going out just to have my laptop fixed. And then again, April's right around the corner and I haven't touched my warranty. I just pray that I won't be having problems exactly on the day after it expires and I'm all good.

Btw, for those Mac users (old, new and switchers) who have questions about your Apple products like iPod, iMac, Macbook, etc. You could go visit PHILMUG. It's an online forum about practically anything Apple and Mac related from softwares, hardwares, accessories, etc. The members are really welcoming and everyone would try to help you with your concern. What's even better is that the forum doesn't just talk about Apple products, there are also threads about a few other brands/labels like Blackberry, non-Apple accessories and then there's food, movie, music and everything else off topic. So okay, just a little plugging here. Let me know if any one of you guys checked it out. :)

 

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